Offenbach am Main

Educational building portfolio - City of Offenbach

Development of an operating concept and tendering of cleaning services as well as the implementation of quality audits
GBM Gebäudemanagement GmbH Offenbach was commissioned by the city of Offenbach with the infrastructural building management for public buildings such as schools and youth centres, but had to outsource these services. Besides tendering and awarding the contract, an essential service component was the determination of requirements and harmonization of the cleaning services as well as the control of the communication between the end users, end user representatives (school operation and school authority / management) and the service providers. The services were newly awarded for the properties in an EU-wide tender. CANZLER developed a tendering and awarding procedure from different lots, in which specifically divided criteria of suitability and evaluation should allow a regional promotion and harmonize the until then large differentiation of the contracts. CANZLER accompanied the implementation and trained the contractor intensively in dealing with supplements and in the fine tuning of the services. With monthly quality audits of the entire portfolio the actual performance of the service provider was continuously monitored and evaluated.
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Project data

Object details:
43 schools and day-care center as well as social and public facilities in the city of Offenbach
GBM - Service GmbH Offenbach
1.000.000 m2

Provided services


Quality and service provider audits
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