Audits as a panacea for service management in FM?

Professional, punctual, legally compliant and data-compliant - these are just a few of the demands placed on professional facility service providers. At the same time, they are subject to high price and competitive pressure. If this is not always achieved to the desired quality and fullest satisfaction, it can quickly become a problem. But what is the reason for this and where can the levers for uninterrupted and legally compliant operation be identified?

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